customer satisfaction surveys and customer retention programs
Customers end up leaving a business for a number of reasons. Take a look at the statistics, provided by Michael LeBoeuf in his book, “How to Win Customers and Keep…
Although customer complaints can be hard to hear at first, ultimately they can be the key to the improvement of your normal business process. Consider the following facts about customer…
When it comes to customer satisfaction surveys, many people think they know how they will end up before they’re even issued. But there are plenty of myths surrounding these surveys,…
At Client Research Services, we have developed a process for implementing successful customer satisfaction surveys.
Client Research Services offers an array of services to meet individual client needs for collecting valuable customer satisfaction information. Inbound Customer Surveys An independent toll free number is setup for…
Kent Kienholz is President of Client Research Services, Inc., a customer satisfaction company based in Owatonna, MN. He has been designing, implementing and conducting customer satisfaction and retention surveys for…
About Client Research Services Client Research Services, Inc. implements customer satisfaction surveys and customer retention programs, which are primarily conducted over the telephone. After a survey is designed to meet…
Client Research Services, Inc. implements customer satisfaction surveys and customer retention programs, which are primarily conducted over the telephone. After a survey is designed to meet the customer’s needs, Client…