Kent Kienholz is President of Client Research Services, Inc., a customer satisfaction company based in Owatonna, MN.  He has been designing, implementing and conducting customer satisfaction and retention surveys for…

About Client Research Services Client Research Services, Inc. implements customer satisfaction surveys and customer retention programs, which are primarily conducted over the telephone.  After a survey is designed to meet…

Client Research Services, Inc. implements customer satisfaction surveys and customer retention programs, which are primarily conducted over the telephone. After a survey is designed to meet the customer’s needs, Client…